Privacy Policy

1. Who We Are

Vialtry ("we", "our", "us") is an AI Commerce Readiness Platform that helps Shopify merchants improve their product visibility across AI shopping agents including ChatGPT, Google AI Mode, Perplexity, Amazon Rufus, and others. Our app is available at vialtry-app.vercel.app.

2. Data We Collect

• Shopify store data: product titles, descriptions, images, metadata (read only)
• Order data: used solely for revenue attribution (read only)
• Account data: email address used for login
• Usage data: pages visited, features used within the app

3. How We Use Your Data

• To audit your product listings for AI visibility gaps
• To generate AI-optimized content suggestions
• To track your Share of Voice across AI platforms
• To provide fix recommendations via the Fix Queue

4. Data Sharing

We do not sell your data. We do not share your data with third parties except:

• AI providers (Google Gemini, OpenAI) — only product content for scoring, no PII
• Supabase — secure database storage
• Vercel — hosting provider

5. GDPR Compliance

If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data. To exercise these rights, email us at hello@vialtry.com. We will respond within 30 days.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion or app uninstall, your data is deleted within 30 days.

7. Security

All data is encrypted in transit (TLS) and at rest. We follow industry-standard security practices and conduct regular security reviews.

8. Contact

For privacy-related questions: hello@vialtry.com

For general support: hello@vialtry.com